Terms & conditions

The Terms and Conditions govern all offers made by Kuipers IFS and all contracts that Kuipers IFS enters into, however they be named.

Payment – Our payment terms are to be agreed for every individual contract or order.

Kuipers Inflight Services BV prices are ex works Heerlen, The Netherlands unless agreed otherwise in writing and exclusive of VAT if applicable.If a client fails to pay in accordance with the agreed payment term, he will be deemed to be in immediate default by operation of law. Kuipers IFS will be entitled to claim payment of legal interest and payment of extra judicial costs. Kuipers IFS shall be entitled to suspend delivery until full payment of any outstanding and/or due invoice is received by Kuipers IFS. The client shall not be permitted to set off or suspend any of his debts against any disputed or undisputed debt owed by Kuipers IFS to the client.

Kuipers IFS reserves the right to refuse an order for no reason/without cause. Kuipers IFS will inform the client within a reasonable period of time if an order is not accepted by Kuipers IFS.

All risks relating to the ordered products of Kuipers IFS shall transfer to the client at the moment of delivery.

Any quotation given by Kuipers IFS may lapse unless an order is accepted in writing within 30 days from the date of the quotation. All verbal quotations are subject to confirmation time of order.

Contracts once accepted cannot be cancelled nor amended except by mutual agreement then only on terms which would fully indemnify Kuipers IFS.

Goods can only be returned to Kuipers IFS by prior written agreement. An offer for credit be made subject to the condition of returned goods. A handling charge may be levied for service. In the event of a dispute Kuipers IS record as to the quality of goods actually received and their condition will be conclusive.

Delivery Date – While Kuipers IFS will do its utmost to adhere to times stated for delivery it will not be liable for damages of any nature arising directly or indirectly out of any delay in delivery or completion. Times stated for delivery shall not be a term of any contract but an estimate.

Goods shall remain the property of Kuipers IFS until all monies payable under any contract have been paid in full.

Kuipers IFS is not liable for its products or any decision or consequence based on the use of it. Kuipers IFS’ liability is limited to direct damage and is also limited to the amount paid out under the liability insurance that is has taken out in respect of the incident in question. Under no circumstances will Kuipers IFS’ liability exceed the order amount. Kuipers IFS will not be liable for indirect consequential damages.

All rights, obligations, offers and agreements contained in these Terms and Conditions, are governed by the laws of the Netherlands. All disputes between parties are subject to the exclusive jurisdiction of the competent Court in Maastricht, the Netherlands.

If Kuipers IFS cannot comply with any of the provisions of the agreement with the Client due to an event of Force Majeure, Kuipers IFS is entitled to terminate the agreement.

These Terms and Conditions are registered with the Chamber of Commerce Limburg, the Netherlands, under number 14104427